Thank You for Your Feedback

thank youYour response to my request for feedback has been overwhelming. I know you are all very busy and I have been thrilled to get so many responses. Here is a quick summary and response showing how we will develop the blog over the coming months.

According to the many people who responded to the survey, the Influence Blog “brand” appears to be practical, stimulating and useful! That’s lucky because that is pretty close to what I set out to achieve two years ago. In particular, people seem to like the small, bite-sized approach to relevant challenges in their working life.

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Nine Stakeholders You Can’t Afford to Ignore

StakeholdersPeople tend to focus on stakeholders who are nearest, best known, or most liked, rather than the ones they should be engaging with. Remember, a stakeholder is someone who has a stake in your success, either positive or negative.

Because of this, in Advocates & Enemies I ask people to become familiar with how power works in their organisation, so they can identify the right stakeholders. In addition, to stimulate the hunt for the right people, I also outline a range of groups where people can look for them — such as customers, suppliers, etc. It is the final two categories where the surprises and opportunities can come from. People who you never realised could help or hinder and may not be connected to your work at all. Such as…

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Moving Home

Hello, just a quick note to let you know, if you’ve just landed here, that we are in the process of building a new home here for our well established blog. The Influence Blog has been running for nearly two years on the main Gautrey Group website. Due to its popularity, the old home was getting too small, so we thought we’d build a new place here.

As ever, the aim of this blog is to…

  • Share practical ideas on how to be more influential.
  • Encourage our readers to take simple steps to move forward.
  • Enjoy sharing and engaging with our many followers.

We hope to have completed all of our building here within the next week or so, and then we will be bringing the family over, so it’ll soon get quite busy here. So please take a look around, tolerate a few clunky processes and please subscribe — and we’ll give you a copy of my latest eBook, Stakeholder Management: How to Influence People Who Matter.

Incidentally, at last count we had well over 30,000 people following my work. So, come on in and join us as we learn about influence!

Talk soon, Colin

 

The Fallacy of Rational Argument: Influencing Mistake No. 4

ExcitementTime and time again we meet people on our workshops that have spent lots of time and energy building their business case. They have stacked up the numbers and convinced themselves that it works. The numbers speak for themselves — it’s a no-brainer. But somehow they just don’t quite cut it. There is nothing wrong with getting the numbers right, but expecting them to do all the work is often a recipe for problems.

Cecilia Falbe and her colleagues studied this and found that reliance on rational persuasion, at best, achieves compliance rather than commitment. To get commitment, or rather enthusiastic buy-in, you need to combine the numbers with what they called an inspirational appeal. These appeals talk directly to the target’s emotions. They resonate with their values and get them excited. The combination approach according to Falbe, and also in our experience, makes for a highly effective strategy when influencing people.

It seems that numbers are not very exciting. Only when the numbers connect to the emotions do things get interesting.

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Seminar: CFA Society for the UK

CFA SocietyBuilding Influence at Work, presented by Colin Gautrey on 25th April 2012 at CASS Business School in London. Following Colin’s very popular event with the CFA last year on Influencing Styles, he has been invited back this year to share his experiences and the Stakeholder Influence Process covered in his latest book, Advocates & Enemies. This will help those attending to become more strategic about their influence, learn how to diagnose the stakeholders and ultimately, create a practical strategy for greater success.

This evening session is primarily aimed at talented financial analysts however is open to all members and a limited number of non-members. For more details, please refer to the CFA(UK) website and/or our special preparation page here.

Power Vacuums and Unstable Systems

Power VacuumsIn 2008, we wrote about Power Vacuums in Political Dilemmas at Work which we defined as…

“Your boss has moved on and a successor has yet to be appointed. Suddenly nobody is quite sure what to do.”

Except this isn’t quite true, is it? People who are adept at navigating the politics of the organisation will know exactly what to do. The dilemma is only a dilemma if you don’t know what to do. This simple and common event offers a fascinating example of how the organisational power structures live and breathe and understanding this dynamic can certainly be a career saver.

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Are You Powerful Enough?

Building PowerMention this five-letter word — power — and there is often a deep emotional reaction. If so, it is usually negative. In the absence of a strong reaction, most people are neutral or simply curious — rarely are they enthusiastic. The reaction depends on the individual’s experience and, with negative reactions, their battle scars. Those who have been on the unfortunate end of abusive power tend to shun the very idea of acquiring power. Which is a shame.

Those who have seen all the good that can arise because of power are naturally curious and open to explore some more. They will stop short of the vigorous pursuit of power because that is probably not something they want to be caught doing — a little socially unacceptable perhaps?

Power is the capability to get people to act, think or feel differently.

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How to Learn about Influence

How to Learn InfluenceIf you want to learn about influence, you could go on a course or get some coaching. Or, you could just do it yourself. All you need is a little structure, motivation and resourcefulness.

By way of structure…

  1. Pause: Stop a moment and think. Who/what is influencing you? Who/what influences others? How are you trying to influence? What do others do when they try to influence?
  2. Plan: What seems to work and with whom? What doesn’t work? Why? What could you do differently? What will you do? You might like to add a little reading and talking here too.
  3. Play: Have a go at doing something different. Play safely and see what happens. Enjoy becoming more flexible in your influencing approach.

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Trust and Integrity Made Simple

Building TrustTrust and integrity are two intertwined concepts that usually crop up when we start talking about influence. Although interconnected, they are different and a clear understanding of them can help you to build influence more quickly. However, despite the temptation to dive into a philosophical debate, we can simplify these greatly and then get moving again with our influence.

Trust is the degree to which you can predict someone or something. When it comes to people, what we are assessing is how well we can predict what they will do or, how they will react, to a given situation. Will they do what they say they will do? Will they keep our secrets? Will they tell us the truth?

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Pausing to Influence Faster

Pause to InfluenceI coined the phrase “pause to go faster” while running workshops several years ago for a particularly fast-paced organisation. There seemed to be no stopping them. They pick up an idea and they’re off the starting blocks before you know what has happened. The culture is one which admires those who get to action fast. However, at times, there is also a desperate need to pause and reflect. Then, in all probability, you will move even faster than before.

This is definitely the case when it comes to influence. Unless you pause to think about how you are approaching an influence attempt, you’ll probably just do what you’ve always done. That may work; but then again, it might not.

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