NB: This is a large guide and will take you quite a while to work through all the elements over several weeks.
When I say business partners, I am referring to many different types of relationship, including outsourcing providers, suppliers, and internal teams. In fact, any type of relationship which has many people on each side who have to work together.
These types of relationship are often problematic for a number of reasons…
- There are so many different people involved.
- Lines of communication often get tangled, forgotten or frankly, abused.
- Each team will often have conflicting agendas (we’ll talk about partnerships later).
- High levels of pressure are exerted on both sides to deliver results.
- One side is often in a subservient position (despite equal dependency).
A poor relationship is untenable, albeit highly likely. It is untenable because as supply chains become increasingly fragmented, disparate groups of people have to work together more frequently.
Over the years, we have done a lot of work with teams helping them to work better with other teams. This How To Guide will take you through the key ideas we use and give you some exercises to complete along the way too. Its ultimate goal is to help you to dramatically improve the quality of your inter-team relationships.
As with all of our guides, this page is your jumping-off point to the titles and resources you think will be of most use to you.
How to Dramatically Improve Your Business Relationships
Here are the key steps in the process of developing your influence in these important relationships…
Before you rush off into the action, sit back a little while and take a look at these resources to remind you of things you have forgotten, consider things from a new angle, or receive enlightenment.
Research Issues and Problems
Since you are reading this, you must think there is something in your relationship which could be better. Rather than just rely on your own good sense, do a little investigation on how others see it.
Analyse Results and Consider Your Options
Once you have collected the data and qualitative information, it is time to start considering what it is saying. Ideally, this should be done with your colleagues and stakeholders so that they can contribute and share responsibility.
Decide Influencing Goals
When you have decided generally what you want to do to improve the relationship, you may want to define these as specific influencing goals. This is a key stage of the stakeholder influence process and is very pertinent when you are developing business relationships.
To avoid duplication, this has been covered in How to Develop Influencing Goals. For convenience, the main links are given below.
But don’t do it all on your own, involve your team too with the whole stakeholder management process.
Making It Happen
By this stage, you should now have a pretty good idea what needs to happen and what you need to influence to build and the relationship. From here, the best place to go to make it happen is becoming better at managing your stakeholders.
Colin Gautrey is becoming the most sought-after expert in power and influence by ambitious and talented professionals who are serious about accelerating their careers and their results. But, Colin is certainly not for the faint-hearted.
This resource is one of over 500 articles, and 50 hours of video content he has packed into his Breakthrough Influence Series of online courses.