I’ve lost count of the number of times someone has told me that they are an expert. Expertise is an extremely potent source of power and influence, especially when it is in high demand and comes from a credible source. Little wonder that everyone wants to be an expert.
Credibility is an internal system of judgement we apply to a source of information which helps us to assess its quality and reliability. We will take more notice of a source which appears credible. The criteria for credibility will vary from person to person based on their experience of the subject matter and of life in general. So you need to think carefully about how you are establishing your credibility ― and this is as important to people working inside large organisations as it is to external consultants.
When I am coaching someone in this area, I like to stretch and challenge. If someone says they are an expert, I like to see how they answer questions like…
- Can you be more specific about your area of expertise? Most experts have a tightly defined niche. Being an expert in Customer Service is far too broad.
- Who are the other experts in your field? Experts tend to be very aware of their peers and rivals.
- Who are the leading academics/researchers in your subject? I’ve yet to come across a field which is static and ignored by academics.
- What are the emerging trends, issues and challenges that people are facing in your area? Experts are usually engaging actively in developing their field.
- How have you been recognised within your specialism by your peers, clients, industry? Expertise is demand-orientated and should be recognised if it’s valued.
- Have you established your voice, spreading your views and ideas publicly? Experts don’t sit in closets; they get out there and make a contribution.
- How are you expanding your profile/brand? Experts should have a plan. In my experience, most don’t.
- Can you show me your toolkit? The tools of the trade, the models and the frameworks are critical devices to enable the expert to deliver their service.
Becoming recognised as an expert within your organisation is a great way of increasing your personal power and influence. That you are recognised outside of your organisation can only improve your position.
How would you have fared answering the questions above? Even as I write them, I realise that there is more I could be doing too.
How to Boost Your Credibility
No, don’t think about the somewhat dubious yet popular measures of credibility such as Facebook Likes and Twitter Followers. They may be easy to see, but social proofing in this manner is losing its power ― rapidly. Instead…
- Assemble a toolkit of your processes and resources. Use pictures and diagrams to demonstrate how things work and how you apply your expertise.
- Use your toolkit to refine your thinking about exactly what you are an expert at or in. Be bold and write it down. Also, make sure you are clear about the boundaries of your expertise.
- Use your toolkit as you deliver your expertise. Show people the journey, the process or the approach you are going to take.
- Reach out and network with others who have similar interests and specialisms. Collaborate with the best and grow together.
- Invite other experts to talk to your team/company. Then share the podium with them.
- Ensure that you have a clear notion of how others benefit from your expertise. What is the value proposition that will stimulate demand for your insights?
- Extend your knowledge by studying how your area of expertise relates to other businesses, countries and industries.
- Make sure you have all the key books and papers on your topic. Make sure you have all the other books too.
- Capture your thoughts and ideas and find a way of publicising them.
- If you can, commission research and get others in your field involved too. Become the leader, driving and making it happen.
- Don’t over-commercialise your expertise. Have faith that revenue and reward will follow your gift of knowledge.
- Create a plan to develop and promote your expertise.
There are many other things which you can do, but I wanted to leave you with a thought. Just about everyone I meet has within them the potential to be an expert. Most people in large organisations have vague notions of what this is, but they usually lack clarity and have too many things that they are extremely good at. They cannot see the career opportunity that is sitting right there in front of them. They need to focus.
Colin Gautrey is becoming the most sought-after expert in power and influence by ambitious and talented professionals who are serious about accelerating their careers and their results. But, Colin is certainly not for the faint-hearted.
If you want to move forward with greater impact and influence, make sure and stay up to date with the latest insights> and practical ideas by subscribing to the Influence Blog.
Other articles by Colin:
Courageous Ways to Influence People
There are many ways to influence people. Positive ways build long-term relationships, although there is a risk that in the short term you may not get what you want. Negative ways of influence are perhaps more likely to get you what you want today; but in the long run, your influence will wane even faster than your relationships.
This is because the positive ways are focused on doing the right thing by others and helping them to act and take decisions which are good for them — while the negative ones pay little…
Clarity and focus around what you can contribute is vital if you wish to accelerate your progress and realise your full potential. Carefully assembling the base for your credibility, demonstrating substance, and focusing on your own competitive advantages will enable you to position yourself correctly, with the right people, and reap the rewards.
How to Make a BIG Impact in Your Organisation
If you want to make it big in your organisation, especially if it is a really busy place, you’ve got your work cut out.
The competition is intense. Hundreds, if not thousands, of ambitious and talented people all jockeying for position. Trying to get their voice heard. Clamouring for attention so they can push forward their ideas and land their results. Talent hoping to get spotted.
Many give up, using the excuse that they don’t do politics. Or, that their sense of integrity prohibits self-promotion. Instead, they settle in to their professional discipline. They develop ever greater technical or subject matter expertise. After all, this is what they really enjoy.
Yet, behind the myriad and convincing excuses lurks…