At the beginning of the Let's Talk session, we reviewed progress and built on the ideas. In these snippets, I respond on the gap between trigger and response, reflecting on which emotions are being triggered and also, managing the gap so you can consciously select your response. Read More

We discussed the need to become clear about what you wish to change, and then various ideas on how to do this. For confidentiality, the snippets below only contain my ideas, but contributions from clients included: Read More

While negative emotional reactions are not comfortable, it is important to recognise that you are doing this for a reason, and that reason is that somewhere, you believe it is the right thing to do. Sounds bizarre, but go with it. The video below contains several snippets from our conversation. Read More

Understanding what is triggering your emotions is a critical first step to gaining more control and thus becoming more resourceful. Here are the snippets from our conversations on Let's Talk. Read More

During Let's Talk #1: Emotional Distraction, I began with an outline of how differences can manifest between people. This helps to understand what might be going wrong, and also, what steps can be taken to begin to move things in the right direction. Below are the video snippets from this part of the debate. Read More

When your emotions are running wild, you’re not going to be very good at decision-making, and may make things worse.

What you need to do, as soon as possible, is restore your logical thinking, then your decisions will be much better, working from a state of relative calm.

The questions below have proven to be an effective way of bringing down the temperature and restoring some calm thinking. Read More