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How to Engage with Your Critics

March 20, 2013 by Colin Gautrey

The great thing about Critics (as we are using the word here) is that you have a good relationship. The only problem is that you don’t agree with each other – but at least you can talk about it. And this lies at the heart of the optimum way of engaging with your Critics – leveraging the relationship to negotiate agreement. From this you can see that they are not against you, they just disagree with what you are trying to do. Part of your preparation to engage could involve thinking about what sort of Critic they are. To help you work out your best approach, here are the main ones I’ve come across over Read More

Filed Under: Client Confidential Tagged With: critics, engaging stakeholders, stakeholder management

Engaging Your Critics

November 7, 2011 by Colin Gautrey

In the lexicon of my book, Advocates & Enemies, a Critic is an individual who you have a great relationship with (trust, openness and frequency), but they disagree with what you are seeking to achieve. Because of the strength of your relationship with them, these are special friends who can provide immense benefit to help you stretch your performance and pressure test your proposals. If the relationship is poor, they will more likely be an Enemy (okay, a strong word to use, but provocative by intent). So engage positively with Critics because they can help you so much. The best approach to engage with them depends on the type of Critic they happen to be. If you pause a few moments to reflect on this, you are likely to be able to engage with them far more effectively. In the book, I highlighted a number of different Critics… Read More

Filed Under: Client Confidential Tagged With: critics, handling conflict, stakeholder management

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