It was the worst of times…
If you’re smart…
- Keep calm while others lose their heads and hearts.
- Limit your exposure to the panic-stricken media, especially social media.
- Attend to the news you need to hear to keep you and yours safe and well.
- Do your best to reassure others less able to withstand this mayhem.
- Do what the experts advise you to do.
- Stay alert for the opportunities all crises contain.
- Remain productive, positive and focused.
Difficult People: It Isn’t About You
Because of the disagreement, tension and emotional repercussions of dealing with a difficult person, most people lose sight of reality.
Quite naturally in these circumstances, most people take the problem personally. Rarely do people take it personally in the right way.
The wrong way to take it personally is to foster the emotional reaction that they are slighting you. They dislike you, disrespect you. Pushbacks and disagreements that are interpreted as a personal attack. Read More
Difficult People: An Unusual Exercise
“If you do what you’ve always done…”
“You cannot solve a problem with the same level of thinking.”
When immersed in a difficult situation with a difficult person, hard-coded behaviours and emotions reign supreme. So, how on earth can you think, feel or act differently to achieve a different outcome?
Try this unusual exercise, and make sure to invest energy and effort to make sure you answer these questions are fully and frankly as you can. Read More
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